ADA Accessibility & Accommodation Statement
The Gloucester-Mathews Humane Society is committed to providing equal access to our programs and services for people with disabilities, in accordance with the Americans with Disabilities Act (ADA).
We welcome all members of the community and will make reasonable accommodations to ensure individuals with disabilities can participate in our adoption services, public programs, and events.
Requesting an Accommodation
If you need an accommodation to access our services, please let us know. Requests may be made in person, by phone, or by email. Advance notice is helpful but not required.
Service Animals
Service animals are welcome in all areas of the shelter open to the public. We follow ADA guidelines regarding service animals and do not require documentation.
Facility Access
We strive to make our public areas accessible. When full accessibility is not readily achievable, we will work with you to provide services in an alternative, accessible way whenever possible.
Sensory Inclusion
Gloucester-Mathews Humane Society is proud to be a KultureCity Sensory Inclusive™ certified location. Sensory bags are available upon request, and our team has received training to better support individuals with sensory needs and invisible disabilities.
To learn more about our sensory inclusion resources, please visit:
https://venue.kulturecity.org/venues/gloucester-mathews-humane-society
If you have questions, need an accommodation, or wish to share a concern, please contact:
ADA Contact: Caitlin Donnelly
Phone: Direct: (804) 699-3310 | Office: (804) 693-5520 ext. 203
Email: communications@gmhumanesociety.org
Thank you for helping us create a welcoming and inclusive environment for everyone.